customer-support
Handles general support questions, delivery and shipping policies, business hours, payment methods, and FAQ answers.
Skill by yuanweize
Install
Works with Claude Code, Claude apps, Codex, Cursor, Gemini CLI, GitHub Copilot, VS Code, OpenCode, Goose, Windsurf. Read the repository before you give any tool access to your data.
npx agentmarket install skill/yuanweize-customer-support
Asks which of your tools to add it to (Claude Code, Codex, Cursor, VS Code, Windsurf, Gemini CLI, Claude Desktop) and shows the change first. See https://agentmart.dev/cli.
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About
Use cases: finance
Reviews
Write a reviewNo reviews yet. Installed it? Reviews come from verified installers only. How reviews work
Permissions
What this skill can do and what it asks for, from its SKILL.md. Checked Oct 25, 2026.
- Tools
- No tools found
- Secrets
- None asked for
- Install scripts
- None found
Network hosts it talks to 1
codeload.github.com· found in install command
Files it touches
~/.claude/skills/customer-support
What's inside
- Skill name
customer-support- Description
- Handles general support questions, delivery and shipping policies, business hours, payment methods, and FAQ answers.
- License
- MIT
- Instructions
- 12 lines in SKILL.md · view on GitHub
Files (1)
- SKILL.md
SKILL.md (first lines)
# Customer Support Skill ## Objective Answer customer inquiries regarding general operations, store policies, delivery terms, payment options, and standard operational questions using approved knowledge base sources. ## Guidelines 1. Ground answers in approved knowledge documents and FAQs retrieved via RAG. 2. If retrieved knowledge does not cover the question with high confidence, do not fabricate answers; offer clarifying questions or hand off to human support. 3. Be respectful, clear, and direct. 4. If a question touches on customer-specific delivery preferences, check memory to personalize the answer.
From yuanweize/signal-ai-agent-platform, MIT.
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Signals
- Stars
- 2
- Forks
- 0
- Open issues
- 0
- Last commit (this folder)
- Sep 22, 2026 (1 month ago)
- Last release
- Sep 25, 2026 (1 month ago)
From GitHub (fetched Oct 24, 2026).
Details
- License
- MIT
- First seen
- Oct 24, 2026
- Last checked
- Oct 24, 2026
- Source
- GitHubgithub-graphql
More from yuanweize
- 0.593score
human-handoff
yuanweize
Seamlessly transitions conversation from AI to human staff when user requests a representative, complexity exceeds AI scope, or safety guardrails trigger.
SkillAFreshness: A★ 2Claude Code +9 - 0.590score
complaints
yuanweize
Resolves customer dissatisfaction, report of damaged goods, delayed delivery, billing disputes, and refund inquiries with empathy and escalation safeguards.
SkillAFreshness: A★ 2Claude Code +9 - 0.590score
group-moderation
yuanweize
Enforces community rules in Signal group chats, suppresses spam, discourages toxic behavior, and clarifies group guidelines.
SkillAFreshness: A★ 2Claude Code +9 - 0.590score
order-status
yuanweize
Look up order processing stages, tracking numbers, estimated dispatch, and delivery confirmations for existing purchases.
SkillAFreshness: A★ 2Claude Code +9 - 0.590score
product-sales
yuanweize
Guides prospective and returning customers through product inquiries, availability checks, price quoting, and purchase assistance.
SkillAFreshness: A★ 2Claude Code +9
Cite this page
customer-support skill. Agent Mart. https://agentmart.dev/skills/yuanweize-customer-support (last updated 2026-10-24)