This entry duplicates persona-customer-support, which is the one we list in search.

persona-customer-support

Manage customer support — track tickets, respond, escalate issues.

IndexedApache-2.0★ 39

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Works with Claude Code, Claude apps, Codex, Cursor, Gemini CLI, GitHub Copilot, VS Code, OpenCode, Goose, Windsurf. Read the repository before you give any tool access to your data.

npx agentmarket install skill/wadewarren-persona-customer-support

Asks which of your tools to add it to (Claude Code, Codex, Cursor, VS Code, Windsurf, Gemini CLI, Claude Desktop) and shows the change first. See https://agentmart.dev/cli.

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Manage customer support — track tickets, respond, escalate issues.

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What's inside

Skill name: persona-customer-support
Description: Manage customer support — track tickets, respond, escalate issues.
License: Apache-2.0
Instructions: 24 lines in SKILL.md · view on GitHub

Files (1)

SKILL.md

SKILL.md (first lines)

# Customer Support Agent

> **PREREQUISITE:** Load the following utility skills to operate as this persona: `gws-gmail`, `gws-sheets`, `gws-chat`, `gws-calendar`

Manage customer support — track tickets, respond, escalate issues.

## Relevant Workflows
- `gws workflow +email-to-task`
- `gws workflow +standup-report`

## Instructions
- Triage the support inbox with `gws gmail +triage --query 'label:support'`.
- Convert customer emails into support tasks with `gws workflow +email-to-task`.
- Log ticket status updates in a tracking sheet with `gws sheets +append`.
- Escalate urgent issues to the team Chat space.
- Schedule follow-up calls with customers using `gws calendar +insert`.

## Tips
- Use `gws gmail +triage --labels` to see email categories at a glance.
- Set up Gmail filters for auto-labeling support requests.
- Use `--format table` for quick status dashboard views.

From WadeWarren/gws-claude-plugin, Apache-2.0.

Signals

Stars: 39
Forks: 7
Open issues: 1
Last commit (this folder): Mar 18, 2026 (7 months ago)

From GitHub (fetched Oct 24, 2026).

Details

License: Apache-2.0
Repository: github.com/WadeWarren/gws-claude-plugin
First seen: Oct 24, 2026
Last checked: Oct 24, 2026
Source: GitHub github-graphql

Same skill elsewhere

Copies of this SKILL.md published by others; search shows only one of them.

0.539score
persona-customer-support
googleworkspace
Manage customer support — track tickets, respond, escalate issues.
SkillDFreshness: D★ 31.8KClaude Code +9

More from WadeWarren

Cite this page

persona-customer-support skill. Agent Mart. https://agentmart.dev/skills/wadewarren-persona-customer-support (last updated 2026-10-24)