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escalation-script

Convert failed customer-support interactions into calm escalation scripts for supervisors, executive support, marketplace support, payment providers…

Skill by wdzhwsh4067

IndexedMIT★ 1
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Works with Claude Code, Claude apps, Codex, Cursor, Gemini CLI, GitHub Copilot, VS Code, OpenCode, Goose, Windsurf. Read the repository before you give any tool access to your data.

npx agentmarket install skill/wdzhwsh4067-escalation-script

Asks which of your tools to add it to (Claude Code, Codex, Cursor, VS Code, Windsurf, Gemini CLI, Claude Desktop) and shows the change first. See https://agentmart.dev/cli.

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About

Convert failed customer-support interactions into calm escalation scripts for supervisors, executive support, marketplace support, payment providers, regulators, or review-platform follow-up.

Use cases: finance

Reviews

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Permissions

What this skill can do and what it asks for, from its SKILL.md. Checked Oct 25, 2026.

Tools
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Secrets
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Install scripts
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Network hosts it talks to 1

  • codeload.github.com · found in install command

Files it touches

  • ~/.claude/skills/escalation-script

What's inside

Skill name
escalation-script
Description
Convert failed customer-support interactions into calm escalation scripts for supervisors, executive support, marketplace support, payment providers, regulators, or review-platform follow-up.
License
MIT
Instructions
19 lines in SKILL.md · view on GitHub

Files (1)

  • SKILL.md

SKILL.md (first lines)

# Escalation Script

Use this skill after the first support attempt fails.

## Workflow

1. Summarize what happened and what support already said.
2. Identify unresolved issue and exact remedy.
3. Remove emotional noise while keeping urgency.
4. Add evidence, timeline, policy fit, and deadline.
5. Route escalation to the right channel.

## Output format

Return `Escalation summary`, `Message`, `Evidence index`, `Channel options`, and
`Next step if ignored`.

From wdzhwsh4067/refundflow-skills, MIT.

More from wdzhwsh4067/refundflow-skills

Signals

Stars
1
Forks
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Open issues
0
Last commit (this folder)
May 15, 2026 (5 months ago)

From GitHub (fetched Oct 24, 2026).

Details

License
MIT
Repository
github.com/wdzhwsh4067/refundflow-skills
First seen
Oct 24, 2026
Last checked
Oct 24, 2026
Source
GitHubgithub-graphql

More from wdzhwsh4067

Cite this page

escalation-script skill. Agent Mart. https://agentmart.dev/skills/wdzhwsh4067-escalation-script (last updated 2026-10-24)