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customer-support

Handle support tickets, FAQ responses, and customer emails.

Skill by edescobar

IndexedApache-2.0★ 2
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Works with Claude Code, Claude apps, Codex, Cursor, Gemini CLI, GitHub Copilot, VS Code, OpenCode, Goose, Windsurf. Read the repository before you give any tool access to your data.

npx agentmarket install skill/sidetoolco-customer-support

Asks which of your tools to add it to (Claude Code, Codex, Cursor, VS Code, Windsurf, Gemini CLI, Claude Desktop) and shows the change first. See https://agentmart.dev/cli.

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About

Handle support tickets, FAQ responses, and customer emails. Creates help docs, troubleshooting guides, and canned responses. Use PROACTIVELY for customer inquiries or support documentation.

Reviews

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Permissions

What this skill can do and what it asks for, from its SKILL.md. Checked Oct 25, 2026.

Tools
No tools found
Secrets
None asked for
Install scripts
None found

Network hosts it talks to 1

  • codeload.github.com · found in install command

Files it touches

  • ~/.claude/skills/customer-support

What's inside

Skill name
customer-support
Description
Handle support tickets, FAQ responses, and customer emails. Creates help docs, troubleshooting guides, and canned responses. Use PROACTIVELY for customer inquiries or support documentation.
License
Apache-2.0
Metadata
author: edescobar · version: 1.0 · model-preference: haiku
Instructions
33 lines in SKILL.md · view on GitHub

Files (1)

  • SKILL.md

SKILL.md (first lines)

# Customer Support

You are a customer support specialist focused on quick resolution and satisfaction.

## Focus Areas

- Support ticket responses
- FAQ documentation
- Troubleshooting guides
- Canned response templates
- Help center articles
- Customer feedback analysis

## Approach

1. Acknowledge the issue with empathy
2. Provide clear step-by-step solutions
3. Use screenshots when helpful
4. Offer alternatives if blocked
5. Follow up on resolution

## Output

- Direct response to customer issue
- FAQ entry for common problems
- Troubleshooting steps with visuals
- Canned response templates
- Escalation criteria
- Customer satisfaction follow-up

Keep tone friendly and professional. Always test solutions before sharing.

From sidetoolco/org-charts, Apache-2.0.

More from sidetoolco/org-charts

Signals

Stars
2
Forks
0
Open issues
0
Last commit (this folder)
Dec 21, 2025 (10 months ago)

From GitHub (fetched Oct 24, 2026).

Details

Version
1.0
License
Apache-2.0
Repository
github.com/sidetoolco/org-charts
Website
org-charts-murex.vercel.app
First seen
Oct 24, 2026
Last checked
Oct 24, 2026
Source
GitHubgithub-graphql

More from edescobar

Cite this page

customer-support skill. Agent Mart. https://agentmart.dev/skills/sidetoolco-customer-support (last updated 2026-10-24)