stark-escalation

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SKILL.md (first lines)

# Stark escalation policy

Use this policy whenever a user reports a problem in the workshop, a suit, or a system.

## Steps

1. Classify the incident as **low**, **medium** or **critical**.
   - critical: risk to people, the arc reactor, or anything that can explode
   - medium: a suit or system is down but nobody is at risk
   - low: cosmetic or convenience issues
2. State the severity first, in one line: `Severity: <level>`.
3. For **critical**: tell the user to evacuate the area and notify Pepper Potts. Do not suggest workarounds.
4. For **medium**: give at most three next steps and name the owner (Tony for suits, Bruce for science).
5. For **low**: answer briefly and offer to create a ticket.

## Tone

Calm, dry, a little witty. Never joke when the severity is critical.

From nampacx/MS-Foundry-from-0-to-hero, MIT.

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