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customer-research

Research customer problems, alternatives, triggers, objections, and language with traceable evidence that can change product or growth decisions.

Skill by luxiaolei

IndexedMIT
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Chalk Labs

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Install

Works with Claude Code, Claude apps, Codex, Cursor, Gemini CLI, GitHub Copilot, VS Code, OpenCode, Goose, Windsurf. Read the repository before you give any tool access to your data.

npx agentmarket install skill/luxiaolei-customer-research

Asks which of your tools to add it to (Claude Code, Codex, Cursor, VS Code, Windsurf, Gemini CLI, Claude Desktop) and shows the change first. See https://agentmart.dev/cli.

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About

Research customer problems, alternatives, triggers, objections, and language with traceable evidence that can change product or growth decisions.

Use cases: marketing, research

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Permissions

What this skill can do and what it asks for, from its SKILL.md. Checked Oct 25, 2026.

Tools
No tools found
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Network hosts it talks to 1

  • codeload.github.com · found in install command

Files it touches

  • ~/.claude/skills/customer-research

What's inside

Skill name
customer-research
Description
Research customer problems, alternatives, triggers, objections, and language with traceable evidence that can change product or growth decisions.
License
MIT
Instructions
22 lines in SKILL.md · view on GitHub

Files (2)

  • SKILL.md
  • SKILL.zh-CN.md

SKILL.md (first lines)

# Customer Research

Start from a decision, not an open-ended persona exercise.

## Evidence order

Prefer first-party interviews/support/surveys/usage context when available; then direct public user discussions and reviews; then competitor/customer-facing material; use commentary and inferred personas only as lower-confidence context.

## Method

1. Define the decision: positioning, product priority, landing copy, channel, content question, pricing, or another concrete choice.
2. Segment by behavior, use case, urgency, constraints, and current alternative rather than demographics alone.
3. Capture problem language, trigger, desired outcome, current workaround, switching barrier, objections, proof required, and where the user seeks information.
4. Record source, date, population/context, quote versus inference, and confidence.
5. Look for convergence and contradictions. Do not turn a few vivid comments into market prevalence.
6. Translate evidence into testable implications for product, offer, message, content, channel, or onboarding.

## Deliver

Return a small segment/problem map, evidence table, unresolved questions, rejected assumptions, and recommended experiments. Never present a synthetic persona or model inference as a customer fact.

From luxiaolei/AutoSpread, MIT.

More from luxiaolei/AutoSpread

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Last commit (this folder)
Sep 27, 2026 (1 month ago)

From GitHub (fetched Oct 24, 2026).

Details

License
MIT
First seen
Oct 24, 2026
Last checked
Oct 24, 2026

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Chalk Labs is a two-founder AI and growth studio. We build AI agents, CRMs and MVPs for Web3 and AI companies, and have shipped 50+ product and token launches.

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50+
launches shipped
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media placements
founders on every account
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Press we've placed: Forbes · CoinDesk · Decrypt · Cointelegraph · The Block

Rahil Jain, Co-founder, Chalk Labs. Ex-Goldman Sachs engineer. You talk to the person who builds it.

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customer-research skill. Agent Mart. https://agentmart.dev/skills/luxiaolei-customer-research (last updated 2026-10-24)