Desk by Ouroboros Apps

Install

Works with Claude Code, VS Code, Cursor, Windsurf. Read the repository before you give any tool access to your data.

npx agentmarket install connector/lahutchins91-desk

About

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Permissions

What this server can do and what it asks for, from its tool list and install config. Checked Oct 25, 2026.

Tools

8 read · 1 write · 4 delete

Secrets

None asked for

Install scripts

Nothing to install (hosted)

Runs as

Hosted (remote endpoint)

Tools (13)

As the server listed them on Oct 25, 2026. Descriptions are the server’s own words; hidden characters are shown as [U+…].

• create_support_deskcreate support desk

  Create a support desk when the user asks for a new policy home. Does not approve answers, refunds, features, or timelines.

• evaluate_commitmentevaluate commitmentread-only

  Decide whether a proposed refund, feature, or timeline is in the approved set. REFUSED means do not say it, do not invent a substitute, and draft for human review instead of promising the customer. APPROVED means sayOnly is the only permitted wording. Pass channel to also enforce the escalation limit.

• evaluate_escalationevaluate escalationread-only

  Decide whether this channel may escalate or may promise a refund, feature, or timeline. REFUSED means do not escalate, do not invent a tier, and draft for human review instead of promising the customer. Permission to promise still requires evaluate_commitment for the exact wording.

• get_desk_contextget desk contextread-only

  Retrieve selected approved answers for a customer question, plus the desk's approved refund rules, commitments, and escalation limits. This is evidence, not permission. A missing or RETIRED answer is not an invitation to invent one. Call evaluate_commitment before promising a refund, feature, or timeline. If tools fail or return gaps or REFUSED, draft for human review instead of promising the customer.

• list_approved_commitmentslist approved commitmentsread-only

  Read approved feature and timeline statements. Listing them does not approve a different promise. Call evaluate_commitment with the exact wording before saying one.

• list_escalation_limitslist escalation limitsread-only

  Read escalation limits. A channel with no APPROVED limit cannot promise a refund, feature, or timeline and cannot be given an invented escalation path.

• list_refund_ruleslist refund rulesread-only

  Read refund rules on a desk. Only APPROVED rules can authorize wording, and only through evaluate_commitment. Do not treat this list as permission to invent a refund.

• list_support_deskslist support desksread-only

  List this team's support desks. Use the returned id. Do not guess a desk.

• save_approved_answersave approved answercan change or delete data

  Store or revise an answer the user has explicitly approved. Identical retries keep the same revision. A changed answer requires expectedRevision from a previous read.

• save_approved_commitmentsave approved commitmentcan change or delete data

  Store a feature or timeline statement the user has explicitly approved. The statement is the only wording that can later pass evaluate_commitment. Do not save a date or a feature the user did not approve.

• save_escalation_limitsave escalation limitcan change or delete data

  Store the escalation limit the user has explicitly approved for one channel. maxTier must be on tierLadder. Promise flags default closed unless the user sets them true. A limit does not itself approve refund, feature, or timeline wording.

• save_refund_rulesave refund rulecan change or delete data

  Store a refund rule the user has explicitly approved. matchTerms must name a specific situation. The word refund alone is not a rule. remedy is the only wording that may later be approved. decision ALLOW grants that wording. decision DENY refuses a refund and records the denial script.

• search_approved_answerssearch approved answersread-only

  Look up approved answers by topic, question, or answer text. An empty result means there is no approved answer. Draft for human review; do not invent one or promise the customer. Page with offset.

Signals

Stars

0

Forks

0

Open issues

0

Last commit

Oct 19, 2026 (10 days ago)

Last release

Oct 8, 2026 (20 days ago)

From GitHub (fetched Oct 24, 2026).

Details

Registry name

io.github.LAHutchins91/desk

Version

1.0.3

Auth

Auth not stated

License

MIT

Repository

github.com/LAHutchins91/desk-mcp

Website

ouroborosapps.com/docs/desk

First seen

Oct 24, 2026

Last checked

Oct 24, 2026

Source

Official MCP Registrygithub-graphql