MCP Request-tracker

Install

Works with Claude Code, Codex, VS Code, Cursor, Windsurf, Claude Desktop. Read the repository before you give any tool access to your data.

npx agentmarket install connector/crunchtools-request-tracker

About

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Permissions

What this server can do and what it asks for, from its tool list, install config and code. Checked Oct 25, 2026.

Tools

5 read · 9 write · 0 delete · 3 not yet classified

Secrets

None asked for

Install scripts

None found

Runs as

Python package

Tools (17)

Read from the source code; the running server may differ. Descriptions are the server’s own words; hidden characters are shown as [U+…].

• add_ticket_comment_tool

  Add a private comment/note to a ticket (not visible to requestor). Args: ticket_id: The ticket ID number comment: The comment text Returns: Confirmation message

• add_time_worked_tool

  Add time to the time worked on a ticket. Args: ticket_id: The ticket ID number minutes: Additional time to add in minutes Returns: Confirmation message with new total

• complete_weekly_checklist_tool

  Complete a weekly checklist ticket with results. This is a workflow shortcut that: 1. Takes ownership of the ticket 2. Opens the ticket 3. Adds correspondence with checklist results 4. Adds time worked (if specified) 5. Adds a "Completed" comment 6. Resolves the ticket Args: ticket_id: The ticket ID number owner: Username taking the ticket checklist_results: The checklist completion results time_minutes: Time spent on checklist (optional) Returns: Confirmation of all actions taken

• create_ticket_tool

  Create a new ticket. Args: queue: Queue name (e.g., 'General', 'Professional') subject: Ticket subject/title text: Initial ticket content/description requestor: Email of the requestor owner: Username to assign as owner priority: Ticket priority (0-99) Returns: Created ticket ID and confirmation

• get_my_open_tickets_toolread-only

  Get all open tickets assigned to a user. Args: owner: Username to search for Returns: List of open tickets owned by the user

• get_new_tickets_toolread-only

  Get all new (unassigned) tickets, optionally filtered by queue. Args: queue: Optional queue name to filter by Returns: List of new tickets

• get_ticket_history_toolread-only

  Get the history/changelog of a ticket. Args: ticket_id: The ticket ID number Returns: Transaction history showing all changes made to the ticket

• get_ticket_toolread-only

  Get details of a specific ticket. Args: ticket_id: The ticket ID number Returns: Ticket details including status, owner, subject, times, etc.

• open_ticket_tool

  Open a ticket (change status from new to open), optionally taking ownership. Args: ticket_id: The ticket ID number owner: Optional username to assign as owner Returns: Confirmation message

• reply_to_ticket_tool

  Reply to a ticket (correspondence visible to requestor). Args: ticket_id: The ticket ID number message: The reply message Returns: Confirmation message

• resolve_ticket_tool

  Resolve/close a ticket, optionally adding a comment. Args: ticket_id: The ticket ID number comment: Optional comment to add before resolving Returns: Confirmation message

• search_tickets_toolread-only

  Search for tickets using RT query syntax. Args: query: RT query string (e.g., "Status = 'new'", "Subject LIKE 'checklist'", "Owner = 'scott'", "Queue = 'Professional'") order_by: Field to order by, prefix with - for descending (default: -Created) Returns: List of matching tickets with ID and Subject

• set_ticket_owner_tool

  Set the owner of a ticket (take/assign ticket). Args: ticket_id: The ticket ID number owner: Username of the new owner Returns: Confirmation message

• set_ticket_status_tool

  Set the status of a ticket. Args: ticket_id: The ticket ID number status: New status (e.g., 'new', 'open', 'stalled', 'resolved', 'rejected', 'deleted') Returns: Confirmation message

• set_time_worked_tool

  Set the total time worked on a ticket. Args: ticket_id: The ticket ID number minutes: Total time worked in minutes Returns: Confirmation message

Signals

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Weekly downloads

259

Last commit

Oct 21, 2026 (8 days ago)

Last release

Oct 20, 2026 (8 days ago)

Last package publish

Oct 20, 2026 (8 days ago)

From GitHub (fetched Oct 24, 2026) and the package registry.

Details

Registry name

io.github.crunchtools/request-tracker

Version

0.1.1

Auth

No auth

Packages

pypi mcp-request-tracker-crunchtools

License

AGPL-3.0

Repository

github.com/crunchtools/mcp-request-tracker

First seen

Oct 24, 2026

Last checked

Oct 25, 2026

Source

Official MCP Registrygithub-graphql