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Cognigy

Platform for building chat and voice AI agents for contact centers, with NLU, LLM support and human handover.

Builder by NICE

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About

NiCE Cognigy is a platform for large enterprises to create, deploy and manage chat and voice AI agents. The docs describe NLU and LLM-based understanding, deployment across websites, mobile apps and messaging channels, and handover to human providers. The product is aimed at contact centers, with an Agent Copilot that helps human service agents.

Use cases: customer-support, voice-agents

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Fact sheet

Agent features
voice, human-in-the-loopdocs.cognigy.com

Facts extracted by Claude Haiku 5.5 from the linked sources on Oct 24, 2026. Wrong fact? Tell us.

Details

License
License unknown
Website
www.cognigy.com
Docs
docs.cognigy.com
First seen
Oct 24, 2026
Last checked
Oct 24, 2026
Source
WebsiteDocs
Cite this page

Cognigy. Agent Mart. https://agentmart.dev/builders/cognigy (last updated 2026-10-24)