Zendesk AI agents
Zendesk's AI agents resolve customer issues on any channel autonomously, as part of its customer service platform.
Agent by Zendesk
IndexedLicense unknown
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About
Zendesk AI agents are described as resolving even complex issues on any channel without a human. They sit inside the Zendesk Resolution Platform, alongside a Copilot assistant for service teams, quality assurance scoring and workforce management. The pricing page lists suite plans per agent, with Suite Team aimed at teams that automate resolutions with AI agents.
Use cases: customer-support
Reviews
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Fact sheet
- Jobs
- customer supportzendesk.com
- Autonomy
- Autonomous: runs tasks end to end and reports backzendesk.com
- Where you use it
- Web, Mobile, Voicezendesk.com
- Hosting
- Hosted by the vendorzendesk.com
- Billing
- Per agent per month with yearly payment; the page shows suite plans and does not give a separate price for AI agents.zendesk.com
Pricing
Paid
| Support Team | $19/month | per agent/month, paid yearly |
|---|---|---|
| Suite Team | $55/month | per agent/month, paid yearly; unifies channels and automates resolutions with AI agents |
| Suite Professional | $115/month | per agent/month, paid yearly |
| Suite Enterprise + Copilot | Contact sales | talk to sales |
As of Oct 24, 2026, from the vendor's pricing page. Prices change; check the vendor before you buy.
Facts extracted by Claude Sonnet 5.5 from the linked sources on Oct 24, 2026. Wrong fact? Tell us.
Details
- License
- License unknown
- First seen
- Oct 24, 2026
- Last checked
- Oct 24, 2026
- Source
- WebsitePricing page
Cite this page
Zendesk AI agents. Agent Mart. https://agentmart.dev/agents/zendesk-ai-agents (last updated 2026-10-24)