Lyro
Tidio's AI support agent that answers customer questions from your own content, with handoff rules and live monitoring.
Agent by Tidio
IndexedLicense unknown
Get started
Sign up on the vendor's site. Website
About
Lyro answers customer questions using only the content and guidance you give it, and you set rules for when it hands over to a person. You can watch conversations in real time and see resolution rates, satisfaction scores and conversation patterns. It runs on the Tidio platform with the Tidio help desk, or can be added alone to help desks such as Zendesk or Salesforce. The pricing page cites an average 75% resolution rate.
Use cases: customer-support
Reviews
Write a reviewNo reviews yet. Installed it? Reviews come from verified installers only. How reviews work
Fact sheet
- Jobs
- customer supporttidio.com
- Autonomy
- Autonomous: runs tasks end to end and reports backtidio.com
- Where you use it
- Webtidio.com
- Hosting
- Hosted by the vendortidio.com
- Billing
- Priced by billable conversations and Lyro AI conversations; annual billing gives two months free; a Lyro-only option for other help desks charges only for AI conversations.tidio.com
Pricing
Paid
| Starter | $24.17/month | 100 billable conversations; 7-day free trial; 50 Lyro conversations one-off |
|---|---|---|
| Growth | $49.17/month | starts at, from 250 billable conversations |
| Plus | $300/month | starts at, plus monthly usage |
| Premium | Contact sales | contact for pricing; pay-per-resolution billing, from 3,000 Lyro conversations |
As of Oct 24, 2026, from the vendor's pricing page. Prices change; check the vendor before you buy.
Facts extracted by Claude Sonnet 5.5 from the linked sources on Oct 24, 2026. Wrong fact? Tell us.
Details
- License
- License unknown
- Website
- www.tidio.com/ai-agent/
- First seen
- Oct 24, 2026
- Last checked
- Oct 24, 2026
- Source
- WebsitePricing page
Cite this page
Lyro. Agent Mart. https://agentmart.dev/agents/lyro (last updated 2026-10-24)