Gorgias AI Agent
Gorgias' AI agent for ecommerce support that closes routine conversations such as order status, returns and product questions.
Agent by Gorgias
IndexedLicense unknown
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About
The Gorgias AI Agent closes a share of customer conversations on its own and passes the rest to the support team. The product page shows automation rates by topic for fashion brands, from 82% of product questions to 31% of billing and account questions. It is sold together with the Gorgias helpdesk in tiered plans that include a number of automated interactions, with Voice and SMS as add-ons.
Use cases: customer-support
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Fact sheet
- Jobs
- customer supportgorgias.com
- Autonomy
- Autonomous: runs tasks end to end and reports backgorgias.com
- Where you use it
- Voice, othergorgias.com
- Hosting
- Hosted by the vendorgorgias.com
- Billing
- Plans bundle helpdesk tickets and AI automated interactions; annual billing lowers the monthly price; Voice and SMS add-ons scale with volume.gorgias.com
Pricing
Paid
| Entry plan (name not shown) | Contact sales | Helpdesk $10/mo, AI Agent $30/mo; 50 tickets and 30 automated interactions; monthly billing only |
|---|---|---|
| Basic | $90/month | $77/mo billed annually; 300 tickets, 30 automated interactions |
| Pro | $550/month | $471/mo billed annually; 2,000 tickets, 190 automated interactions |
| Advanced | $1,430/month | $1,227/mo billed annually; 5,000 tickets, 530 automated interactions |
| Custom | Contact sales | for teams over 5,000 conversations a month |
As of Oct 24, 2026, from the vendor's pricing page. Prices change; check the vendor before you buy.
Facts extracted by Claude Sonnet 5.5 from the linked sources on Oct 24, 2026. Wrong fact? Tell us.
Details
- License
- License unknown
- Website
- www.gorgias.com/ai-agent
- First seen
- Oct 24, 2026
- Last checked
- Oct 24, 2026
- Source
- WebsitePricing page
Cite this page
Gorgias AI Agent. Agent Mart. https://agentmart.dev/agents/gorgias-ai-agent (last updated 2026-10-24)