Freddy AI Agent
No-code AI agent for customer support that takes actions in backend systems and hands off to human agents with context.
Agent by Freshworks
IndexedLicense unknown
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About
Freddy AI Agent is a no-code AI agent from Freshworks for support teams. The page says it connects to backend systems to take actions such as processing refunds and updating orders, escalates to human agents with full context, and runs across email, webchat, WhatsApp and social channels. It ships with vertical agents and more than 50 agentic workflows that connect to tools such as Shopify, Stripe and PayPal.
Use cases: customer-support, workflow-automation
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Fact sheet
- Jobs
- customer supportfreshworks.com
- Autonomy
- Autonomous: runs tasks end to end and reports backfreshworks.com
- Where you use it
- Web, Email, otherfreshworks.com
Facts extracted by Claude Haiku 5.5 from the linked sources on Oct 24, 2026. Wrong fact? Tell us.
Details
- License
- License unknown
- First seen
- Oct 24, 2026
- Last checked
- Oct 24, 2026
- Source
- Website
Cite this page
Freddy AI Agent. Agent Mart. https://agentmart.dev/agents/freddy-ai-agent (last updated 2026-10-24)