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Forethought

Enterprise AI agents for customer support that resolve tickets using business policies and past ticket data.

Agent by Forethought

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About

Forethought builds AI agents for customer support and service teams that work on any CX platform. The site says its agents reason and act using business policies, learn from past tickets and help center content, and work together in a multi-agent system that classifies tickets and surfaces insights. The page also says Forethought is now part of Zendesk.

Use cases: customer-support

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Fact sheet

Jobs
customer supportforethought.ai
Autonomy
Autonomous: runs tasks end to end and reports backforethought.ai
Where you use it
Web, Email, Voiceforethought.ai

Facts extracted by Claude Haiku 5.5 from the linked sources on Oct 24, 2026. Wrong fact? Tell us.

Details

License
License unknown
First seen
Oct 24, 2026
Last checked
Oct 24, 2026
Source
Website
Cite this page

Forethought. Agent Mart. https://agentmart.dev/agents/forethought (last updated 2026-10-24)