Fin
Intercom's customer support agent that resolves tickets across chat, email, voice and messaging apps, billed per outcome.
Agent by Intercom
IndexedLicense unknown
Get started
Sign up on the vendor's site. Website
About
Fin is Intercom's customer support agent. It handles tickets, emails, live chat, WhatsApp, SMS and voice, can update external systems, and transfers conversations to human agents in the inbox. The vendor reports an average resolution rate of 76% across more than 12,000 customers. It runs on Intercom's own Apex models and works with Intercom or with other helpdesks such as Salesforce and HubSpot.
Use cases: customer-support
Reviews
Write a reviewNo reviews yet. Installed it? Reviews come from verified installers only. How reviews work
Fact sheet
- Jobs
- customer supportfin.ai
- Autonomy
- Autonomous: runs tasks end to end and reports backfin.ai
- Where you use it
- Web, Voice, Email, Slack, API, otherfin.ai
- Hosting
- Hosted by the vendorfin.ai
- Models
- Apexfin.ai
- Interfaces
- rest-apifin.ai
- Billing
- $0.99 per outcome, charged only when Fin resolves an issue or completes a configured Procedure; no setup or platform fees. 14-day free trial.fin.ai
Pricing
Usage-based
| Fin with your current helpdesk | Contact sales | $0.99 per outcome, 50 outcomes per month minimum |
|---|---|---|
| Fin with Intercom helpdesk | $19/month | from $0.99 per outcome plus $19 per helpdesk seat per month |
| Pro add-on | $100/month | from, per month; includes Operator |
| Copilot add-on | $35/month | per user per month |
As of Oct 24, 2026, from the vendor's pricing page. Prices change; check the vendor before you buy.
Facts extracted by Claude Sonnet 5.5 from the linked sources on Oct 24, 2026. Wrong fact? Tell us.
Details
- License
- License unknown
- Website
- fin.ai
- First seen
- Oct 24, 2026
- Last checked
- Oct 24, 2026
- Source
- WebsitePricing page
Cite this page
Fin. Agent Mart. https://agentmart.dev/agents/fin (last updated 2026-10-24)