Decagon
AI concierge platform for customer support that builds chat and voice agents from natural-language workflows.
Agent by Decagon
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About
Decagon builds AI agents for customer support across chat and voice. The site says teams define agent workflows in natural language using Agent Operating Procedures instead of complex configuration languages, and it shows customer examples with resolution and deflection rates. It also states that Decagon Voice keeps memory across channels.
Use cases: customer-support, voice-agents
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Fact sheet
- Jobs
- customer supportdecagon.ai
- Autonomy
- Autonomous: runs tasks end to end and reports backdecagon.ai
- Where you use it
- Voice, Webdecagon.ai
Facts extracted by Claude Haiku 5.5 from the linked sources on Oct 24, 2026. Wrong fact? Tell us.
Details
- License
- License unknown
- Website
- decagon.ai
- First seen
- Oct 24, 2026
- Last checked
- Oct 24, 2026
- Source
- Website
Cite this page
Decagon. Agent Mart. https://agentmart.dev/agents/decagon (last updated 2026-10-24)